Shipping Policy
Thank you for shopping with Skinnova! Below you'll find all the details about our shipping process.
1. Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
2. Shipping Times
Estimated delivery times:
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USA: 7–15 business days
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Canada, UK & Australia: 10–20 business days
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Rest of the world: 15–25 business days
Shipping times may vary due to demand, customs, and local postal services.
3. Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order using the link provided.
4. Shipping Fees
Shipping fees (if applicable) will be calculated at checkout.
We occasionally offer free shipping promotions — check the banner on our homepage for updates!
5. Incorrect Addresses
Please ensure your address is correct before placing your order. We are not responsible for deliveries made to incorrect or incomplete addresses provided by customers.
6. Lost or Delayed Packages
If your order is lost or significantly delayed, please contact us at [your email here]. We will do our best to resolve the issue.